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Ahmadian Fard Fini, A, Akbarnezhad, A, Rashidi, T H and Waller, S T (2018) Dynamic Programming Approach toward Optimization of Workforce Planning Decisions. Journal of Construction Engineering and Management, 144(02).

Chao, L and Kuo, C (2018) Neural-Network-Centered Approach to Determining Lower Limit of Combined Rate of Overheads and Markup. Journal of Construction Engineering and Management, 144(02).

Choi, B and Lee, S (2018) An Empirically Based Agent-Based Model of the Sociocognitive Process of Construction Workers’ Safety Behavior. Journal of Construction Engineering and Management, 144(02).

Du, J, Shi, Y, Zou, Z and Zhao, D (2018) CoVR: Cloud-Based Multiuser Virtual Reality Headset System for Project Communication of Remote Users. Journal of Construction Engineering and Management, 144(02).

El Meouche, R, Abunemeh, M, Hijaze, I, Mebarki, A and Shahrour, I (2018) Developing Optimal Paths for Evacuating Risky Construction Sites. Journal of Construction Engineering and Management, 144(02).

Fuller, J, Brown, C J and Crowley, R (2018) Performance-Based Maintenance Contracting in Florida: Evaluation by Surveys, Statistics, and Content Analysis. Journal of Construction Engineering and Management, 144(02).

Ghodoosi, F, Abu-Samra, S, Zeynalian, M and Zayed, T (2018) Maintenance Cost Optimization for Bridge Structures Using System Reliability Analysis and Genetic Algorithms. Journal of Construction Engineering and Management, 144(02).

Han, K, Degol, J and Golparvar-Fard, M (2018) Geometry- and Appearance-Based Reasoning of Construction Progress Monitoring. Journal of Construction Engineering and Management, 144(02).

Kaminsky, J A (2018) National Culture Shapes Private Investment in Transportation Infrastructure Projects around the Globe. Journal of Construction Engineering and Management, 144(02).

Khanzadi, M, Nasirzadeh, F and Dashti, M S (2018) Fuzzy Cognitive Map Approach to Analyze Causes of Change Orders in Construction Projects. Journal of Construction Engineering and Management, 144(02).

Langdon, R R and Sawang, S (2018) Construction Workers’ Well-Being: What Leads to Depression, Anxiety, and Stress?. Journal of Construction Engineering and Management, 144(02).

Lessing, J and Brege, S (2018) Industrialized Building Companies’ Business Models: Multiple Case Study of Swedish and North American Companies. Journal of Construction Engineering and Management, 144(02).

Love, P E D, Teo, P and Morrison, J (2018) Revisiting Quality Failure Costs in Construction. Journal of Construction Engineering and Management, 144(02).

Moon, S, Xu, S, Hou, L, Wu, C, Wang, X and Tam, V W Y (2018) RFID-Aided Tracking System to Improve Work Efficiency of Scaffold Supplier: Stock Management in Australasian Supply Chain. Journal of Construction Engineering and Management, 144(02).

Praticò, F G and Giunta, M (2018) Proposal of a Key Performance Indicator for Railway Track Based on LCC and RAMS Analyses. Journal of Construction Engineering and Management, 144(02).

Rashid, K M and Behzadan, A H (2018) Risk Behavior-Based Trajectory Prediction for Construction Site Safety Monitoring. Journal of Construction Engineering and Management, 144(02).

Said, H M and Bartusiak, J (2018) Regional Competition Analysis of Industrialized Homebuilding Industry. Journal of Construction Engineering and Management, 144(02).

Said, H M and Kandimalla, P (2018) Performance Measurement of Building Sheet-Metal Ductwork Prefabrication under Batch Production Settings. Journal of Construction Engineering and Management, 144(02).

Sangiorgio, V, Uva, G and Fatiguso, F (2018) Optimized AHP to Overcome Limits in Weight Calculation: Building Performance Application. Journal of Construction Engineering and Management, 144(02).

Stanford, M S and Molenaar, K R (2018) Influence of Simplified Procurement Methods on Competition for Public Sector Construction. Journal of Construction Engineering and Management, 144(02).

Tran, D Q, Diraviam, G and Minchin, R E (2018) Performance of Highway Design-Bid-Build and Design-Build Projects by Work Types. Journal of Construction Engineering and Management, 144(02).

Xiao, J, Li, X, Zhang, Z and Zhang, J (2018) Ontology-Based Knowledge Model to Support Construction Noise Control in China. Journal of Construction Engineering and Management, 144(02).

Yiu, T W, Liu, T and Kwok, L C (2018) Explicating the Role of Relationship in Construction Claim Negotiations. Journal of Construction Engineering and Management, 144(02).

  • Type: Journal Article
  • Keywords: Construction claim; Negotiation; Initial relationship; Coercive actions; Information sharing; Ongoing relationship; Contracting;
  • ISBN/ISSN: 0733-9364
  • URL: https://doi.org/10.1061/(ASCE)CO.1943-7862.0001431
  • Abstract:
    Construction claim negotiation has become a common managerial process in the construction business. Research on negotiation has overlooked relationships between negotiators as an important contextual factor. This study aims to examine the role of relationships in construction claim negotiations as both explanatory and outcome variable. Based on a systematic literature review, a hypothesized research model was developed. A questionnaire survey was administered to collect data from construction professionals. By performing a set of statistical analyses, the model was validated empirically. The results showed that the relationship construct can be defined based on 16 relationship dimensions, which were then categorized into five categories, namely harmonic, dependable, intimate, openness, and faithful. The study empirically supports the hypothesis that the relationship between the negotiators affects the negotiation process, particularly the adoption of coercive actions and the degree of information sharing, which further influences the preservation of an ongoing relationship. If the initial relationship is cohesive, the negotiators tend to implement information-sharing strategies and are unlikely to take coercive actions. The adoption of coercive actions deteriorates negotiators’ ongoing relationship, while the implementation of information sharing is instrumental to preserving ongoing relationships. This study contributes to the negotiation research by explicating the role of relationships between negotiators in construction claim negotiation. It also adds to the relationship research by viewing negotiations as strains in ongoing relationships between the parties. The findings of this study provide clear directions on how to select suitable negotiators, what best practices to be adopted, and how to become more effective negotiators.